Order MICROSOFT UNVEILS SMALL-BUSINESS PHONE SYSTEM SOFTWARE.: An article from: Tele-Service News

MICROSOFT UNVEILS SMALL-BUSINESS PHONE SYSTEM SOFTWARE.: An article from: Tele-Service News
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Description : This digital document is an article from Tele-Service News, published by Thomson Gale on May 1, 2007. The length of the article is 872 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: MICROSOFT UNVEILS SMALL-BUSINESS PHONE SYSTEM SOFTWARE.
Author: Gale Reference Team
Publication:Tele-Service News (Newsletter)
Date: May 1, 2007
Publisher: Thomson Gale
Volume: 19 Issue: 5 Page: NA

Distributed by Thomson Gale

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Cheap At Risk SMBs: Which Phone System Vendors’ Customers Are Most Disloyal or At Risk to Adopt Hosted VoIP?

At Risk SMBs: Which Phone System Vendors’ Customers Are Most Disloyal or At Risk to Adopt Hosted VoIP?
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Info. : This report provides an overview of “at-risk” telecom equipment customers. AMI defines “at-risk” customers as those that identify themselves as either disloyal to a specific phone system vendor, or those that plan to switch to hosted VoIP in the next 12 months.

Phone system vendors such as Avaya, Panasonic, Nortel, NEC, Toshiba, and Mitel are examined in relation to how many “at-risk” firms are currently using their products. A profile of “at-risk” firms is also examined.

Finally, the report also highlights how a segmented view of the market can help vendors determine how and when to take actions aimed at saving “at-risk” accounts.

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